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COVID-19 Virus Update: Emily Rose is OPEN and currently operating at 100%. For the safety of our employees, and the public, we are in full compliance with CDC social distancing and safety protocols . We will ship the same business day (Monday through Friday, non-holiday) if your in-stock order is placed by 3pm EST. Otherwise, if your order is placed after 3pm we will ship the next business day. ~ Stay safe and healthy!

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Pricing and Billing
Do I have to pay sales tax?
 

You only have to pay sales tax if you are located in the same state as our warehouse - which is currently in Ohio.

I have a question on my charges.
 

Please call 800-615-7048 or email us for further assistance.

I need a copy of my receipt/invoice.
 

You can click the "My Account" link at the top right hand side of our site and print any of your invoices.

When will my credit appear on my account?
 

Credits usually take 7-10 business days from the time we receive your item(s).

When will my credit card be charged?
 

Your credit card is charged at the time the order is placed.



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