IMPORTANT INFORMATION - Thanks for purchasing one of our fabulous pieces for your 18 inch doll. Our products are great quality and undergo rigorous inspections BUT there is always a chance, however rare, of an issue.
FOR FURNITURE PRODUCTS REQUIRING ASSEMBLY...
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Open the box & find the instructions (or can be downloaded from the links below):
- Are all of your pieces there?
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Are they all looking good and pretty and undamaged from shipment?
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Do you have the screw packet?
We strongly recommend you assemble your furniture way ahead of time. Please do be careful - once the screw packet is opened we can't accept a return from customer breakage (unless it is a manufacturer error) but we do try to ship you replacement pieces if you get in a jam (based on availability). Remember this isn't real human furniture (that doll only weighs a few pounds) and although the furniture is very sturdy it is still just a toy.
PLEASE DON'T USE POWER TOOLS!! Regular elbow grease is all you need for these pieces we promise.
CUSTOMER SERVICE
Please contact us if you have any problems at all. We are very proud
of our products and we want to make sure that your special girl has
that special thrill when she sees it. Customer Care Toll Free: 800-615-7048
EMILY ROSE ASSEMBLY VIDEOS YOUTUBE CHANNEL
Click here for Assembly Videos!
ASSEMBLY INSTRUCTIONS & ASSEMBLY VIDEOS:
INS1042 - Doll Cradle
Product Assembly Video - Available approx Dec 10th
INS1048 - White Bunk Bed
Product Assembly Video - Available approx Dec 10th
INS1051- Open Wardrobe
Product Assembly Video - Available approx Dec 10th
INS1047 - White Triple Bunk Bed
Product Assembly Video - Available approx Dec 10th
INS1046 - White Table & Chairs
Product Assembly Video - Available approx Dec 10th
INS1044 - High Headboard Bed
Product Assembly Video - Available approx Dec 10th
INS1043 - Furniture Piece with Bunk Bed
Product Assembly Video - Available approx Dec 10th
INS3011 - Doll Pop-Up Camping Tent with Sleeping Bag
Product Assembly Video
(Please note, this video was not created by us and is a full size tent, however, our doll size version folds the same way.)
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